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About Us

Transforming Your Pool Experience With Our Store, Services & Renovation Expertise in New Braunfels, Canyon Lake, Seguin & San Marcos

Established in 1999, New Braunfels Pool and Spa emerged as the first local family-owned business for reliable swimming pool construction and services in the New Braunfels and Canyon Lake area.

We provide quality pools, hot tubs, services, and renovations for our clients. For us, a successful business is not defined by a full store and inventory. Instead, it is defined by the lasting relationships and satisfaction of our customers, who return time and again for our unparalleled services and more.

10 Reasons People Choose NB Pool and Spa

Warrantees to last a lifetime – Every New Braunfels pool comes with a built to last a lifetime on the shell.
Complete in-house capabilities – We are self-sufficient with our own team of trained and licensed plumbers, electricians, and mechanical contractors, eliminating the need for independent subcontractors.
Outstanding record with the BBB – We agree with the goal of the Better Business Bureau: To maintain the highest ethical standards in the industry. That’s why we’re proud of our A+ rating.
Extensive experience – Since 1999, we’ve been building both commercial and residential swimming pools, gaining extensive knowledge and experience in all types of pool projects.
No-pressure Sales Philosophy – We know that buying a swimming pool is a big decision for any family, and you don’t want to be rushed. We’re okay with that. We’ll NEVER try to pressure you into a sale.
Financing ability – We will help you get the financing you need for your dream pool at a rate you can afford.
Certified Building Professional (CBP®) and Certified Service Professionals (CSP®) – It’s hard to believe that more than 95% of all pool builders won’t bother to get certified on “how to properly build a pool” or “how to properly maintain and service a pool.” We’re part of that rare 5% that’s certified.
Certified Team – We are an active member of the Pools and Hot Tub Alliance (PHTA) and we have a full staff of trained CPO™ (Certified Pool Operator™) service professionals to take care of your pool.
We are Strong Supporters of Our Community: As strong supporters of our community, we believe in giving back and building relationships that go beyond business.
Reliability – The biggest problem with most pool builders is they go out of business, leaving you and your pool without warranty. New Braunfels has served New Braunfels, Canyon Lake, Seguin & San Marcos for 24 years. You can trust us to finish the job and still be there for you many years later.

Associations and Certifications

We possess a range of organizational memberships and certifications that establish our credibility as the preferred provider for all your pool and hot tub needs.

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BBB A+

New Braunfels Pool and Spa is proud of their A+ rating with BBB. The BBB is a private, non-profit organization whose mission is to promote and foster the highest ethical standards between companies and their customers in the areas of:

Dependable Service
Honesty In Advertising
Honest Business Practices
Reliable Complaint Handling Procedures

Examples of services provided by the BBB are Business Reliability Reports, Dispute Resolution, Truth-in-Advertising, Consumer and Business Education, and Charity Review.
Read More…

Businesses earning the right to be included in this organization have a strong reputation for taking care of their customers.

More information at: Better Business Bureau

CARECRAFT

bbb+ New Braunfels Pool and Spa is affiliated with Carecraft. It is composed of pool/spa designers, builders, and accessory & supply retailers across the United States. These retailers who have joined together to form a nationwide member-owned association. To be a Carecraft member, the company must pass rigorous standards of quality control, reputation, and customer relations.

So when you invest in a Carecraft member company, you are assured of the finest equipment and experienced workmanship, all at a price that is tailored to your budget and lifestyle.

More information at: CARECRAFT

CHAMBER OF COMMERCE (local)

New Braunfels Pools and Spa is proud to be affiliated with the local Chamber of Commerce. This partnership means they are a trusted provider of pool and hot tub services in the community. It signifies their professionalism, quality services, and contribution to the local economy.

CST Certified Service Technician®

bbb+ New Braunfels Pools and Spa holds CST (Certified Service Technician®) accreditation. This certification is awarded by the Pool & Hot Tub Alliance. , reflecting our commitment to industry standards, rigorous training, and expertise in pool and hot tub maintenance.

This certification underlines our dedication to delivering top-notch service and maintaining our standing as a trusted industry leader.
More information at: CST

CMS Certified Maintenance Specialist®

bbb+ New Braunfels Pools and Spa is proud to hold the Certified Maintenance Specialist® (CMS) certification from the Pool & Hot Tub Alliance. This certification validates our expertise in all aspects of pool and spa maintenance, ensuring top-quality service for our customers.

Our CMS status highlights our adherence to the highest industry standards and reinforces our commitment to excellence and professionalism in the field.
More information at: CMS

CHTT Certified Hot Tub Technician®

bbb+ New Braunfels Pools and Spa proudly holds the Certified Hot Tub Technician® (CHTT) accreditation from the Pool & Hot Tub Alliance. This certification underscores our specialized skills and in-depth understanding of hot tub service and maintenance.

Our CHTT status affirms our highest industry standards and showcases our professionalism and reliable service in the hot tub and pool industry.

More information at: CHIT

CPO (Certified Pool Operator)

bbb+ New Braunfels Pools and Spa has a CPO® certification, showcasing expertise in pool and spa operations, regulation compliance, and water chemistry. This ensuring top-notch service and adherence to industry standards.

More information at: CPO

JANDY PRO EDGE / FLUIDRA PRO DEALER

bbb+ New Braunfels is an authorized Jandy Pro Edge / Fluidra Pro Dealer. Our association with industry-leading Jandy and Fluidra grants us access to premier pool and spa equipment, along with expert training and customer support, elevating our services in the pool and spa maintenance industry.

More information at: Jandy

POOL & HOT TUB ASSOCIATION

New Braunfels Pools and Spa values our affiliation with the Pool and Hot Tub Alliance (PHTA), reinforcing our commitment to industry standards, keeping informed of the latest advancements, and ensuring professional excellence in our pool and hot tub services.

More information at: PHTA

WATERSHAPES UNIVERSITY

New Braunfels Pools and Spa’s partnership with Watershapes University embodies our dedication to excellence in water feature design. This collaboration enriches our expertise with the latest industry trends and techniques, ensuring top-tier service and innovation for our clients.

More information at: Watershapes University